Our Process
Roof damage happens when you least expect it, especially when inclement weather strikes. Insurance companies may deny your claim for repairs for many reasons. Make sure you get the money you deserve by calling Ray Gessner from A Step In Time Structural Engineering! As a licensed contractor and professional engineer, he can help build a report to overturn your insurance claim denial.
Insurance Claim Denial
After damage is done to your roof, you can file a claim with your insurance to try and have them cover the cost of repair. However, some insurance companies may deny your claim, citing it as “wear and tear” or claiming the weather was not severe enough for this damage.
Independent Source
Homeowners can refute this denial by hiring an independent source to file a counterclaim against the company. We will have our licensed contractor and professional engineer gather evidence to build a case.
Photo and Video Roof Review
Our team will take photos and videos of your roof to look for signs of mechanical damage, anything from fractures to punctures to displacements, all to verify that damage did happen and had a negative effect on your roof.
Denied Claim Review
If damage did occur, Ray will pore over the initial denied claim and look for any missed information or weak data to start dismantling the denial and begin the overturning of the insurance company claim.
Verified Hail Report
Building a case like this requires evidence, even as simple as proving hail occurred and was forceful enough to damage your roof. We source data from independent weather outlets to ensure we can prove that severe weather did occur, along with ensuring you were under an active insurance plan.
Evidence Gathering
Our team goes a step beyond, as we will look for video footage and other firsthand accounts to drive the point home that you are deserving of your insurance claim. We dive deep to find any valid evidence to solidify your case.
Initial Claim Refute
Once the case is built, you will have the knowledge and expertise of a licensed contractor and engineer on your side. We build our reports to help you get the insurance claim approval you need, for the amount you need.
Get Expert Help With Your Roof Claim!
Where We Work
A Step In Time Structural Engineering is proud to offer services to:
- Virginia
- North Carolina
- Tennessee
- Texas
- Florida
- New York
- Massachusetts
- Oregon
- Washington
- Washington DC
- Maryland
Ray Gessner
Founder & CEO
Licensed Professional Engineer and Master Tradesman with 25+ years of expertise in structural inspections, roofing, and insurance claims. Founded A Step In Time Structural Engineering in 1998, leading a team of experts in code-compliant home evaluations and claim disputes.
Holds engineering degrees from Virginia Tech and Old Dominion, with licenses in 11 states. Combines technical precision with hands-on trade knowledge to protect homeowners' investments.
Why Choose A Step In Time Structural Engineering?
For over 25 years, A Step In Time Structural Engineering has provided engineering consultations with speed, efficiency, and integrity. Our roof assessments are done by licensed, professional engineers, so you can rest easy knowing your report is being filed by an expert in the field.
Need Help With Your Insurance Claim?
For over 25 years, Ray Gessner has helped homeowners overturn their claims for roof damage to get the help they need. Contact us today to get 20% off your first service!
