Complete European Car Care Springfiled, MO

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"If anyone looking at these reviews have ever lived anywhere else, or had to find a good European auto mechanic elsewhere, they will know how blessed we are to have them here in Springfield. The rates and the level of knowledge from this group is unmatched, even in large cities."

— Rick

"AMAZING repair shop…keep my Benz, Land Rover and Navigator running perfectly! Very fair rates, top notch mechanics…Fixed right, the first time, ALWAYS!"

—DS

"Best BMW repair shop in the Midwest. They have fixed stuff the local dealer could not!"

—Chris

"They do excellent work. They have taken care of both of our Land Rovers for over 15 years. I highly recommend them. They are honest and fair in their pricing."

—Jeff

"They’ve helped me save a ton versus going to the dealer, and I trust them to do any work on my Benz!"

—Bob

"They are the best. I’ve taken my wife’s BMW there because of its many issues and they always take care of me for way less than what local dealership would charge."

—JD

"I wish that I could give Ted and his team 10 stars instead of 5!!...They are so awesome and beyond amazing people."

—S.P.

"I have owned several BMW’s and always take them to Import Specialists. Very knowledgeable staff and never push unneeded services."

—Stan

"I have bought a Mercedes, a Honda and a Toyota to Import Specialists and they have saved me thousands on repairs on the Mercedes. No better place to take your foreign car. Always on time, great work and never trying to push anything you don’t need. I highly recommend them to anyone looking for a qualified mechanic for a foreign car."

—Helen

DARE TO COMPARE!

$140 labor rate vs. $185 at the local dealership!

Import Specialists is a family owned business founded by a seasoned BMW technician in 1996. A change of ownership in Dec 2023 allowed founder Tony Garrels to assume a less demanding role, but he remains a vital resource for our technicians. Joe Deters, a former accountant turned serial entrepreneur from St. Louis, took over and immediately saw opportunities to grow the business while maintaining the shop’s culture as a friendly, low-pressure workplace dedicated to providing technical expertise, quality workmanship and serving loyal, passionate customers.

Ted Downes was recently promoted to General Manager and is responsible for the day to day operations of the business. Ted has 40 years of automotive experience managing Parts and Service departments for such brands as Mercedes, BMW, Lexus Toyota, and more. He manages Logan, who is our dedicated Service Writer with 10 years of experience, and Susan, who is our administrative assistant.

The repair team is anchored around multiple techs with 30 plus years of experience (Tony, Roger, Riki and Scott), blended with conscientious young techs (Thomas and Matt) with a desire to learn. Additional hiring is planned to help build out the team.

Our estimates routinely save customers hundreds of dollars compared to those given by their local dealership, and we can get your vehicle serviced and back on the road much sooner! Plus, we provide a 24 month / 24,000 mile nationwide warranty on parts and labor for the work we do as a member of the TechNet network.